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FAQs

Frequently Asked Questions

What's your story?  

Circle was founded with a simple mission: to help therapists build and operate thriving therapy practices. Years later, this same mission continues to guide everything we do.

Do I have to sign a contract? 

No. We believe our services should speak for themselves. If you are ever dissatisfied with our support and we are unable to reach an appropriate resolution, you may cancel at any time. No strings attached.

Do I use my own EHR platform? 

Yes. There is no need to transition notes, migrate data, or learn a new system. Our team is experienced working within all major EHR platforms, allowing you to continue using the tools and workflows you already know and trust.

Where can I find your pricing? 

We tailor our services to the unique needs of each practice, so pricing varies based on the support you're looking for. To learn more about pricing and receive a personalized recommendation, schedule a consultation with our team using the button below.

How do you get paid?

At Circle, we don't get paid until you get paid. Our services are billed only after work has been successfully completed, ensuring our success remains aligned with yours. We believe in delivering value first and never charging for services that fail to provide meaningful results.

Are you HIPAA compliant?

Yes. At Circle, the things that matter most to you matter most to us. That's why every member of our team receives HIPAA training and participates in ongoing education to ensure the highest standards of privacy, security, and compliance are maintained.